SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
5-20 Business days |
| Canada, Europe |
5-20 Business days |
| Australia, New Zealand |
5-20 Business days |
| Central & South America |
5-25 Business days |
| Asia |
5-20 Business days |
| Africa |
5-25 Business days |
*This doesn’t include our 1-3 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time (45 days not including 1-3 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of mysteras.com (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of mysteras.com.
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing, you must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Man, let me tell you, this guide is like a lifesaver thrown to someone drowning in chaos! It's the kind of thing that just gets your spirits up when everything around you feels like a total disaster. You know those days where it seems like the mess has taken over and there's no way out? Yeah, well with this guide on hand, those days are history. What I really dig about it is how instantly motivating it is. You open it up and bam! Suddenly you've got all this energy to tackle what felt impossible only moments ago. The words leap off the page (or screen) and give you that much-needed push to get started. And speaking of screens - another major plus point for this guide is its digital convenience. In today’s fast-paced world who has time or space for physical books right? But with this baby, there are no such worries because I can read it on any device at any time. Whether I'm chilling at home on my laptop or killing time on my phone during a commute - the wisdom from this guide is always just a few taps away! But perhaps what seals the deal for me most about loving this guide so much is how flexible and adaptable it makes me feel. It doesn’t matter if I’m standing in front of an epic pile of laundry or staring down a cluttered garage – with these tips and tricks at my disposal, nothing feels too daunting anymore. So yeah man, love isn't even strong enough word here – I absolutely adore every aspect of having access to something as practical yet inspiring as this handy-dandy little gem!
Wow, this book really gets me. Real-life examples that make you feel seen—not judged. It's like having a friend who understands your messy habits.
I'm usually short on time and energy but the step-by-step tips in this guide are simple and so effective! Highly recommend for anyone struggling with tidying up.
👍 The bonus AI section is amazing! Using technology for effortless tidying has never been easier. 👏
recommend
Who knew technology could help with tidying up? The AI section in this guide is revolutionary!
I've always struggled with cleaning and tidying up, especially when I'm short on time or energy. This guide has been a beacon of hope amidst my cluttered chaos. The step-by-step tips are simple yet effective, providing instant motivation even when the task seems impossible. Plus, the digital convenience means I can access it anytime, anywhere - perfect for those unexpected messes!
Convenience at its best - read it anywhere, anytime I need a reset.
This isn't just a cleaning guide; it's an understanding friend who doesn't judge but understands your messy habits and helps you overcome them. It offers real-life examples that make you feel seen rather than judged. And what's more? The bonus AI section is like having your own personal assistant to help with effortless tidying and planning.
This isn't just about cleaning, it's about understanding why we struggle with messes & how to overcome them!
Absolute gem of a guide! The tips work even if you're low on energy or running out of time.
i was drowning in clutter before but now i get instant motivation whenever i open this digital guide 🙌
I love how this guide doesn't judge but understands and helps instead!
As someone who constantly forgets to tidy up, this guide has been a godsend! It provides me with instant motivation whenever I need it most while also offering easy-to-follow steps that work even if you're low on energy or running out of time. What sets this apart from other guides is its digital convenience—I can read it on any device—and the innovative use of technology in the bonus AI section for efficient planning and tidying.
The digital convenience of this guide is unmatched! I can read it anytime I need a reset.
Great