SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
5-20 Business days |
| Canada, Europe |
5-20 Business days |
| Australia, New Zealand |
5-20 Business days |
| Central & South America |
5-25 Business days |
| Asia |
5-20 Business days |
| Africa |
5-25 Business days |
*This doesn’t include our 1-3 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time (45 days not including 1-3 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of mysteras.com (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of mysteras.com.
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing, you must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
What a refreshing take on integrating pets and kids! The chapters are well-structured, offering practical tips for setting pet rules. I particularly loved the part about turning chores into bonding moments - it's been a hit with my family!
This eBook has been a lifesaver! It helped us to set clear routines for our new puppy whilst teaching our children responsibility. The digital tools mentioned were super handy too.
I appreciate how this guide takes into account different family dynamics and child maturity levels. It’s not one size fits all, which is great! We've learned so much about effective communication of pet rules.
Introducing a pet into a home with children can be an incredibly rewarding experience, but it’s not always as simple as it sounds. While pets bring so much joy and love into a family, there are important lessons to be learned about responsibility, empathy, and teamwork. This guide does a wonderful job of bridging that gap, offering a thoughtful approach to incorporating pets into family life while ensuring that kids understand their roles in caring for them. From the very beginning, the tone of the book feels welcoming and warm, making it clear that the focus is on fostering harmony and mutual respect between family members, both human and animal. What I appreciate most about this guide is its versatility. Whether you have a playful puppy, a curious kitten, or even a small pet like a rabbit, the advice is both practical and adaptable to different family dynamics. It doesn’t overwhelm you with unrealistic expectations or a one-size-fits-all approach. Instead, it offers actionable steps that parents can easily integrate into their daily lives without feeling stressed or overburdened. It encourages families to set clear, manageable boundaries and responsibilities for their children, which not only helps the pets thrive but also teaches kids the importance of commitment and care. This book truly shines when it emphasizes empathy—helping kids to understand their pets' needs and emotions, and teaching them how to connect with their furry companions in a meaningful way. It's not just about having rules in place; it’s about creating a nurturing environment where both pets and children feel safe, loved, and respected. It’s easy to see that this guide was written by someone who understands the delicate balance of family life, pets included. Whether you're a seasoned pet owner or new to the idea of bringing a pet into your child’s world, this guide offers gentle yet effective advice on how to make the experience enjoyable and rewarding for everyone involved. If you're aiming to raise responsible children who also have a deep love for animals, this guide is the perfect resource
Love how it simplifies setting pet rules for kids, really encourages responsibility! 😊
This isn't your typical parenting or pet care guide - it bridges both worlds perfectly. Loved the mix of psychology, real-life case studies, and AI insights; made understanding concepts easier.
The chapter on troubleshooting conflicts was eye-opening; we managed to resolve some ongoing issues in our household because of it. A must-read if you're struggling with resistance from your little ones!
A unique mix of psychology and case studies—made setting pet rules simple and rewarding.
If you're introducing pets into a home with young children, this guide is perfect. Its supportive tone promotes teamwork between siblings while ensuring mutual respect between them and their furry friends 😊
We found the advice tailored specifically for dogs invaluable when we brought home our golden retriever pup 🐶 Our kids are becoming more responsible day by day thanks to this wonderful resource 👍
As a busy mom who values structure without stress, I found this guide incredibly helpful. Its warm tone promotes teamwork among siblings which is a big plus in our house 👍 What sets it apart from other guides though is its focus on bridging the gap between family values and practical pet care – exactly what modern families need! Not only does it include AI-powered insights (how cool!), but also visual charts, reward systems, creative prompts... you name it! This eBook really understands that each family has its own unique dynamic 💯 Practical advice for handling resistance or disagreements? Check ✅ Tips on nurturing kindness through routine? Absolutely 🎉 If you're introducing a furry friend into your home or simply trying to instill better discipline around existing pets while teaching valuable life lessons like empathy and responsibility... well folks , do yourselves a favor: get this guide right away!
Just downloaded this eBook and it's a lifesaver! It has really helped me set clear pet rules for my kids. The chapter on core pet rules was super helpful, especially the smart device tips for tracking care. 😊
This guide is perfect for busy families like mine. We've been struggling with setting boundaries between our children and pets, but this book made it simple and fun! Love the practical advice in the 'Troubleshooting Conflicts' chapter.
I love how this guide encourages responsibility and empathy in kids through pet care. My daughter now sees feeding our dog as a moment of growth rather than a chore - so heartwarming!
This guide was a lifesaver! Made introducing our new dog to the kids so much easier.
The unique mix of psychology, real-life case studies, and AI-powered insights makes this eBook stand out from other parenting guides I've read before. Highly recommended!
We recently introduced a new puppy into our family, making things chaotic at times... This guide came to rescue! The strategies are child-friendly which eased the process significantly.
A must-have for modern families with pets! Not only does it provide actionable advice tailored to your family dynamic but also includes digital tools for tracking routines - very handy indeed.
Wow, this eBook has truly transformed our family's dynamic with our new fur baby! We were struggling to introduce pet care responsibilities to our kids but this guide made it so simple and enjoyable. It was amazing how the chapters are organized - starting from understanding your family’s needs (which is something we often overlook) all the way to celebrating milestones and evolving pet duties as your kids mature. The chapter on core pet rules every child should know was an eye-opener for us; feeding, safety, grooming, even smart device tips for tracking care – it covered everything! And let's not forget about those real-life case studies showing what works and what doesn’t 🙌 They helped us avoid common mistakes that most families make when setting up pet rules. But my favorite part? Turning chores into moments of growth and bonding 😊 Now my children look forward to their tasks because they understand these are not just chores, but opportunities for learning empathy and responsibility.
What an amazing resource to raise responsible caring kids while maintaining harmony at home with pets! Especially appreciate the long-term success plan that helps evolve duties as kids mature 🙌🏼
Just finished reading this eBook and I'm impressed! It's a great tool for families introducing pets into the home. The chapters are well-structured, offering actionable advice on setting pet rules that kids can easily understand and follow. 🐾
This guide made setting pet rules fun and rewarding for my children. Loved the idea of using visual charts and reward systems to communicate effectively with them. Plus, it includes modern AI tips which is super cool! 😎
I found this e-book incredibly helpful in teaching responsibility to my kids through pet care. The chapter about turning chores into moments of growth was enlightening indeed.
A must-read if you're struggling with creating harmony between your kids and pets at home. This book offers practical strategies including handling resistance from children - something we've been dealing with lately!
A great mix of practical advice and psychology. Really helped us avoid common mistakes.
The unique approach of bridging family values with practical pet care makes this ebook stand out from others in market! Also loved how it evolves as per child’s maturity level over time.
Case studies shared in the book were real eye-openers showing what works best when it comes to set boundaries that stick around caring for our furry friends 🐶🐱
As a busy parent, finding ways to teach my kids responsibility and empathy in our hectic schedule was challenging. But this eBook has been a lifesaver! It's not just about setting pet rules for children but also about nurturing kindness, confidence, and connection within the family. The chapters are well-structured, starting from understanding your family’s needs to celebrating milestones as your kids mature. I particularly found the chapter on 'Common Mistakes and How to Avoid Them' enlightening—it's filled with real-life case studies that show what works and what doesn't. Plus, it even includes modern touches like AI tips and digital tools for tracking routines—how cool is that? 😊
This digital resource has helped instill empathy, responsibility, independence among my little ones while ensuring a happy environment at home 👨👩👦👦💕 Highly recommended!
Perfect guide for harmonizing kids and pets, taught my children empathy and responsibility! 🐾
Loved the practical advice. Finally, pet rules that stick! Big win for busy families.