SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
5-20 Business days |
| Canada, Europe |
5-20 Business days |
| Australia, New Zealand |
5-20 Business days |
| Central & South America |
5-25 Business days |
| Asia |
5-20 Business days |
| Africa |
5-25 Business days |
*This doesn’t include our 1-3 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time (45 days not including 1-3 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of mysteras.com (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of mysteras.com.
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing, you must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
After reading this ebook, I felt a lot more confident about handling minor car accidents. The step-by-step guidance was clear and concise, making it easy to follow even in stressful situations. It's perfect for everyday drivers like me.
perfect for new drivers like me!
Okay so let's be real here: nobody wants to think about getting into an accident right? But being unprepared is worse 😓 That's why this eBook has become my go-to resource as a rideshare driver. It gives me peace of mind knowing exactly what steps to take after minor fender benders (which are more common than you might think!). This guide not only reduces stress but also saves time by showing what matters and what doesn't in such situations - no more second-guessing myself 👍 What's more? It helps protect your legal position too; trust me that can make all the difference during insurance claims! And don't get me started on its usefulness for medical checks or vehicle repairs timelines...it’s just invaluable folks!
Wow! This guide was so helpful after my fender bender last week 🚗💥 The tips on what info to exchange (and what not to say!) saved me from complicating things with insurance claims.
Got into a fender bender last week and this guide was a lifesaver! It gave me step-by-step instructions on how to handle the situation without panicking. Even helped me document the damage properly for my insurance claim. Definitely recommend!
This guide is a must-have for new drivers. After getting into a small crash, I used the methods provided to document damage effectively. Plus, it helped alleviate stress by providing a solid plan of action 👍
A must-read. Protects your insurance claim 👍
Just finished reading this eBook on what to do after a minor car accident, and wow! It's packed with clear, step-by-step guidance that really helped me understand how to handle those first moments post-impact. No panic here - just simple instructions on how to check safety and secure the scene. I was especially impressed by the practical advice on exactly what information you should exchange with other drivers and even more importantly, what not to say. The book also provides easy methods for documenting damage using photos and notes – no guesswork needed! One thing I loved about it is that it helps avoid common mistakes that can complicate insurance claims later down the line. Plus, there are AI prompts included which assist in summarizing accidents clearly when communicating with others involved or your insurance company. As someone who has always been nervous about getting into an accident (even a small one), this guide gives me confidence knowing I have a plan ready if such situation arises 🙌 This isn't just for newbies either; everyday drivers like myself, rideshare drivers or anyone wanting peace of mind will find value in this read. You'll learn all about next steps like medical checks, vehicle repairs and navigating insurance timelines too - super comprehensive! And don’t worry if you’re stressed out during these situations because the guide is written in such an easy-to-read format 👍 All in all? A fantastic resource for reducing stress while protecting your legal position AND saving time 😊
If you're looking for peace of mind on the road, get this eBook now! It doesn't just tell you what steps to take after an accident but also why they matter. From checking safety at the scene to next steps for vehicle repairs, everything is covered.
I love how this eBook simplifies everything you need to do after an accident. From checking safety at the scene without panicking, right through dealing with repairs and insurance timelines - all super straightforward!
This guide is perfect for new drivers like me 😊 I feel so much more confident knowing exactly what to do after an accident, especially when it comes to exchanging information and dealing with insurance timelines.
stress-free car accident guide, a lifesaver! 😌
Rideshare driver here 🚗 This guide has been super helpful in teaching me how to summarize accidents clearly and calmly. Also love that it shows you common mistakes that can complicate insurance claims - saved me a lot of time!
I've always been a bit of a nervous driver, so when I found this guide on what to do after minor car accidents, it was like a breath of fresh air. It's clear and easy to follow, even in high-stress moments - which is exactly when you'd need it! The step-by-step instructions helped me keep calm and secure the scene without panicking. Plus, the tips on how to document damage with photos and notes were super helpful. I also appreciated that it pointed out common mistakes that could mess up my insurance claim (who knew?). One thing I really loved though: those AI prompts for summarizing accidents clearly. They boosted my confidence big time! 🙌 Now if anything happens on the road, I feel prepared instead of panicked.
made handling my fender bender so easy.
I wish I had this eBook sooner! It does such a good job of explaining what not to say at the scene of an accident, which really helps protect your legal position. Plus, it's easy to read even in stressful moments 👍
The AI prompts are brilliant! They really help summarize accidents clearly and communicate efficiently with others involved in the incident or with your insurance company 👏 No more guessing games or uncertainty during such moments.
saves time and boosts confidence in crisis.