SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
5-20 Business days |
| Canada, Europe |
5-20 Business days |
| Australia, New Zealand |
5-20 Business days |
| Central & South America |
5-25 Business days |
| Asia |
5-20 Business days |
| Africa |
5-25 Business days |
*This doesn’t include our 1-3 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time (45 days not including 1-3 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of mysteras.com (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of mysteras.com.
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing, you must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
This guide is a true gem! It's like having your own personal tour guide, but better. The AI component really takes it to another level. I've discovered so many historical sites that I would have never found on my own.
🌍✈️ Used this for our last trip and wow! We visited places rich in history we didn't even know existed. Love how the AI helps us find these hidden gems!
I'm a history buff, always hunting for new places to explore. This guide has been an invaluable tool in helping me discover destinations brimming with fascinating stories.
this is impressive stuff...the ai does all the heavy lifting, finding those off-the-beaten-path spots that make travel truly special.
incredible
💕As someone who loves both technology and history, this was perfect for me! It made exploring historical sites much more interesting and engaging.
As a history enthusiast and frequent traveler, I've always been on the lookout for resources that could make my trips more meaningful. This guide has been an absolute revelation in this regard. The AI component is incredibly intuitive and efficient, leading me to historical sites that are not only fascinating but also lesser-known. It's like having a personal historian guiding you through your journey, making every moment rich with context and intrigue.
enlightening
A must-have for every traveler out there! Takes you beyond typical tourist traps into real historic treasures. Can't recommend it enough!
never thought i'd see the day where artificial intelligence could enhance my love of history...but here we are and i couldn't be happier
😊It’s like having a knowledgeable friend whispering in your ear about all the cool historic locations nearby. A fantastic tool indeed!
I must admit, initially I was skeptical about how much artificial intelligence could enhance my travel experiences. But after using this guide, I stand corrected! Not only does it help discover hidden historical gems but also provides insightful details about each place which adds so much depth to the experience. The fact that all of this happens seamlessly without any manual intervention makes it even more impressive.
recommend
The blend of tech and travel is seamless here...it's intuitive, user-friendly and most importantly - informative.
This isn't just another travel guide; it's an innovative tool that combines technology with our innate curiosity and thirst for knowledge. Using AI to explore historical destinations has transformed the way we plan our travels - no longer do we have to rely solely on popular tourist spots or cumbersome research methods. Instead, we're guided effortlessly towards places steeped in rich history and culture - many of which we probably wouldn't have found otherwise! A truly unique blend of tech-savvy convenience and enriching exploration.
👍This guide has revolutionized the way I travel. The AI is an excellent companion for historical explorations.
A great blend of technology and history! It's like having a personal historian at your fingertips, guiding you to places you'd never find in a regular travel guide.
Impressive