SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
5-20 Business days |
| Canada, Europe |
5-20 Business days |
| Australia, New Zealand |
5-20 Business days |
| Central & South America |
5-25 Business days |
| Asia |
5-20 Business days |
| Africa |
5-25 Business days |
*This doesn’t include our 1-3 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time (45 days not including 1-3 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of mysteras.com (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of mysteras.com.
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing, you must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
I've been using this motivational guide for the past few months, and I must say, it has truly transformed my way of thinking. The tips are straightforward yet powerful - they have helped me understand how to channel positive energy effectively. It's not just about being happy all the time; it's about understanding how to handle negative thoughts and turn them into something constructive. This checklist is a fantastic tool that everyone should use!
This guide is pure gold! It's like a personal trainer for your mind, helping you flex those positive thinking muscles. Can't recommend it enough. 🌟👍
I never knew how much I needed this until I started using it. It’s become my go-to tool to stay motivated and focused.
i used to struggle with negativity but this checklist has really helped me turn things around. i'm feeling so much happier now.
Inspiring
When I first got hold of this motivational guide, little did I know how much impact it would make on my life! From teaching me simple but effective techniques for maintaining optimism during tough times to helping me appreciate small victories every day – this checklist covers everything beautifully! Most importantly, these changes aren’t temporary – they’ve become ingrained habits now!
A must-have for anyone needing a boost in their daily life. This guide provides practical steps that are easy to follow and apply.
Absolutely love this! The tips are simple yet effective, making positivity an achievable goal every day. 😊💖
The best part about this motivational guide? You can see the results almost immediately!
this isn't just another self-help book, it's a roadmap towards positivity and success.
recommend
Wow! This has been incredibly helpful in maintaining my motivation levels throughout challenging times. 👏👏
The power of positivity can never be underestimated and this guide brings that out perfectly! What struck me most was its simplicity - no complex jargon or convoluted theories here; just plain English with easy-to-follow instructions that anyone can apply in their lives. Since using this checklist regularly, I've noticed significant improvements in both my mood and productivity levels.
Such an amazing resource! Packed full of useful strategies that have truly made a difference in my life.
my mindset has completely changed since i got this checklist - i feel more empowered than ever before! 💪😎
ok
This guide has been instrumental in helping me shift my perspective. The steps are easy to follow and they've really helped me keep a positive attitude even on tough days.
I can't believe the impact this checklist has had on my life! It's simple, yet incredibly effective. I feel like I'm finally in control of my thoughts and emotions.
This checklist has become an invaluable part of my daily routine. Each day, I find myself looking forward to checking off each item as I complete them – it’s like a personal journey towards positivity! But what sets this guide apart from others is its practicality. It doesn't just tell you 'be positive'; instead, it provides clear steps on HOW to be positive in different situations which makes all the difference.
What a revelation this guide has been! It offers such clear, actionable advice that's made maintaining positivity so much easier. A real game-changer.
transformative
The structure of this motivational guide is fantastic - it's straightforward, practical, and genuinely inspiring. My mindset has improved significantly since starting it!
This checklist is more than just a tool for positivity - it’s an essential companion for anyone seeking personal growth. The changes I've seen in myself have been astounding!
As someone who used to struggle with negativity frequently, finding such a comprehensive resource like this one was nothing short of miraculous! Its approach towards fostering positivity isn't preachy or overwhelming; rather very realistic and relatable making it easier for users like myself stick with the program consistently.
helpful